1. What types of products do you offer?

We specialize in a wide range of medical and health-related supplies including:

First Aid Kits & Supplies

Medical Equipment & Consumables

Dental Instruments & Supplies

AEDs (Automated External Defibrillators) & Accessories

Workplace Safety & Health Products

PPE (Personal Protective Equipment)

2. Who can purchase from your store?

We serve individuals, medical professionals, dental practices, schools, corporations, and government agencies. Whether you’re stocking up for your business or home, we’ve got you covered.

3. Are your products FDA-approved or certified?

Yes, we source products that meet or exceed industry standards, including FDA-approved, CE-marked, and OSHA-compliant supplies where applicable.

7. Do you offer nationwide shipping?

Yes, we ship throughout the United States. Expedited shipping options are available at checkout.

8. How long does shipping take?

Standard shipping typically takes 3–7 business days. Expedited shipping options are available upon request.

9. What is your return policy?

Unopened, unused items can be returned within 30 days of purchase. Some exclusions apply (e.g., opened medical products or special orders). Please view our full return policy or contact support for assistance.

4. How can I place an order?

Orders can be placed online through our website, by phone, or via email. For bulk or custom orders, please contact our sales team directly.

5. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, AMEX), PayPal, ACH payments, and purchase orders for approved accounts.

6. Can I place a bulk or custom order?

Absolutely. We offer volume discounts and can accommodate special requests for businesses, schools, or events. Please reach out for a custom quote.

10. How do I choose the right AED for my facility?

We offer both semi-automatic and fully automatic AEDs suited for schools, offices, gyms, and healthcare settings. Contact us for personalized recommendations based on your needs and budget.

11. Do you provide refills for First Aid Kits?

Yes, we sell refill packs and individual supplies to keep your kits compliant and ready for use.

12. Do you offer dental supplies for clinics and mobile practices?

Yes, we provide a wide selection of dental tools, disposables, sterilization products, and portable units.

13. Can you help my business stay OSHA-compliant?

Yes, we carry OSHA-compliant first aid kits and safety supplies. We can also provide guidance on meeting basic workplace safety requirements.

14. Do you offer training or product demonstrations?

We partner with certified trainers to offer AED and CPR training upon request (availability may vary by region). Contact us for details.

15. What should I do if I receive a damaged or incorrect order?

Please contact us within 3 business days of receiving your shipment. We’ll work quickly to correct the issue.

Have a question that’s not listed here?
📞 Call us: (512)537-7342
📧 Email: aedpro.shop@gmail.com
🌐 Visit: https://www.aedpro.shop
📍 Location: 3440 Ranch Trails Cedar Park Texas 78613